FAQ

1. What are the delivery times?
Our delivery times vary between 5 and 15 working days , depending on your address. A tracking number will be sent to you as soon as your order is shipped.

2. What are the delivery costs?
Shipping is free on all our orders, with no hidden costs.

3. How do I track my order?
As soon as your order is shipped, you will receive an email with a real-time tracking link.

4. What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, Amex) and via Shop Pay . All transactions are 100% secure.

5. Can I return a product?
Yes, you have 14 days after receipt to return a product if it does not suit you. Contact us to initiate a return.

6. How to contact you?
You can write to us via our Contact page, we respond within 24 to 48 hours